Shipping Policy

🚚 Shipping Information

At notSKIN, we’re dedicated to getting your favorite Korean beauty products to your door—fast, safe, and worry-free. Whether you’re stocking up on trusted essentials or exploring something new, we make every delivery count.

📦 Order Processing

  • Orders placed before 12 PM (Mon–Sat): Ship the same day

  • Orders placed after 12 PM (Mon–Sat): Ship the next business day

  • Orders placed on Sundays or holidays will be processed the following business day.

You’ll receive an order confirmation via email, followed by a shipping notification with tracking details once your package is on its way.

🚚 Shipping & Rates

Flat Rate Shipping: $4.90

Free Standard Shipping (3–7 business days): On orders over $35

Shipping times are estimated and may vary due to carrier delays, weather, or seasonal volume.

📍 Where We Ship

We currently ship across the United States, including Alaska and Hawaii. International shipping is coming soon—stay tuned!

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can follow your delivery status anytime through your account or our tracking page.

🛡️ Lost or Damaged Packages

We care about your experience. If your order is lost, delayed, or arrives damaged, contact us at hello.notskin@gmail.com within 7 days of delivery. Our team will take care of it—because your satisfaction is our priority.