Shipping Policy

At notSKIN., we’re dedicated to getting your favorite Korean beauty products to your door—fast, safe, and worry-free. Whether you’re stocking up on trusted essentials or exploring something new, we make every delivery count.

📦 Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive an order confirmation via email, followed by a shipping notification with tracking details once your package is on its way.

🚚 Shipping Options & Rates

We offer flexible shipping options to fit your needs:

Standard Shipping (3–7 business days) – Free on orders over $35

Expedited Shipping (2–3 business days) – Calculated at checkout

Please note: Shipping times are estimated and may vary due to carrier delays, weather, or seasonal volume.

📍 Where We Ship

We currently ship across the United States, including Alaska and Hawaii. We’re working hard to offer international shipping soon—stay tuned!

📦 Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can follow your delivery status anytime through your account or our tracking page.

🛡️ Lost or Damaged Packages

We care about your experience. If your order is lost, delayed, or arrives damaged, contact us at hello.notskin@gmail.com within 7 days of delivery. Our team will take care of it—because your satisfaction is our priority.